BUYING & OWNERSHIP

GREY MARKET & BUYING GENUINE XAG EQUIPMENT IN AUSTRALIA

Understand regional supply, warranty and support before choosing XAG equipment.

WHAT IS GREY-MARKET EQUIPMENT?

SUPPLY OUTSIDE THE AUTHORISED REGIONAL CHANNEL.

Grey-market equipment is sold outside XAG's authorised distribution channels. It can include overseas imports, equipment intended for another region, or products with an uncertain sales and service history.

That does not mean every grey-market product is counterfeit or stolen. It does mean buyers may have less certainty about compatibility, warranty and local support.

REGIONAL SUPPLY Equipment intended for the Australian market is supplied through the approved regional distribution network.
PRODUCT HISTORY Authorised supply provides a clearer path for confirming product origin, condition and warranty eligibility.

POTENTIAL RISKS

CHECK MORE THAN THE PURCHASE PRICE.

Regional suitability and a recognised support path matter throughout the working life of agricultural equipment.

REGIONAL COMPATIBILITY

HARDWARE & SOFTWARE

Equipment intended for another market may have compatibility, firmware, software or activation limitations.

WARRANTY PATH

COVERAGE MAY DIFFER

A local manufacturer warranty path may not be recognised when equipment was supplied outside the approved Australian network.

AFTER-SALES

LIMITED LOCAL SUPPORT

Parts, servicing, training and technical help may be harder to access or verify.

PRODUCT HISTORY

LESS CERTAINTY

Condition, prior use and the authenticity or approval status of fitted components may be difficult to confirm.

WHY AUTHORISED AUSTRALIAN SUPPLY MATTERS

BUY WITH A CLEAR LOCAL SUPPORT PATH.

Authorised Australian channels provide a more reliable route to compatible regional equipment, recognised warranty support, parts, servicing and training.

XAG Australia currently identifies Oztech Drones as a local dealer within its Australian network.

GENUINE REGIONAL PRODUCT A clearer path to equipment intended for Australian use.
LOCAL SUPPORT Access to training, parts, servicing and technical help.
RECOGNISED WARRANTY PATH Support through the Australian dealer and manufacturer network.

BEFORE YOU BUY

CONFIRM THE EQUIPMENT AND SUPPORT PATH.

Talk to Oztech about product origin, Australian compatibility, warranty, parts and ongoing support.